Privacy Policy

Last updated: April 2026

This Privacy Policy explains how AI Freelance OS ("we," "us," or "our"), operated through freelanceos.pro, collects, uses, and protects your personal data when you visit our website or purchase our products. We are committed to handling your data responsibly and in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

AI Freelance OS is a digital product business selling educational resources for freelancers. Our website is freelanceos.pro and you can contact us at support@freelanceos.pro.

2. What Data We Collect

We collect the minimum data necessary to operate our business and deliver products to you:

Data you provide directly

Name and email address — provided at checkout to process your order and deliver your product.
Payment information — processed directly by our payment processor (Payhip, via Stripe or PayPal). We never see or store your full card details.
Support correspondence — any messages you send to support@freelanceos.pro.

Data collected automatically

Basic analytics — if analytics are enabled, we may collect anonymised data such as page views, referral source, and country. No personally identifiable information is collected through analytics.
Server logs — standard web server logs (IP address, browser type, pages visited) retained for security purposes only. These are not used for marketing or profiling.

3. How We Use Your Data

We use your personal data only for the following purposes:

To process and fulfil your order — delivering your purchased digital product and sending your receipt.
To provide customer support — responding to questions, refund requests, or technical issues.
To send product updates — if you purchased a product with lifetime updates, we may email you when a new version is released. You can opt out at any time.
To comply with legal obligations — such as retaining transaction records for tax and accounting purposes.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data on the following legal bases:

Contract performance (Art. 6(1)(b)) — processing your name and email to fulfil the purchase contract.
Legitimate interests (Art. 6(1)(f)) — basic security logging and fraud prevention.
Legal obligation (Art. 6(1)(c)) — retaining transaction records for tax compliance.
Consent (Art. 6(1)(a)) — for any optional marketing communications, where you have explicitly opted in.

5. Third-Party Services

We use the following third-party services that may process your data:

Payhip — our e-commerce and digital delivery platform. Handles payment processing, order management, and file delivery. See Payhip's Privacy Policy.
Stripe / PayPal — payment gateways used by Payhip. Your payment data is processed directly by these providers under their own privacy policies.
Google Fonts — our website loads fonts from Google's servers, which may log your IP address. See Google's Privacy Policy.

6. Data Retention

We retain your personal data only for as long as necessary:

Order and transaction records — retained for 7 years for accounting and tax compliance purposes.
Support emails — retained for up to 2 years, then deleted.
Marketing opt-ins — retained until you unsubscribe or request deletion.

7. Your Rights Under GDPR

If you are located in the EU/EEA, you have the following rights regarding your personal data:

Right of access — request a copy of the personal data we hold about you.
Right to rectification — request correction of inaccurate or incomplete data.
Right to erasure — request deletion of your personal data, subject to legal retention obligations.
Right to restrict processing — request that we limit how we use your data.
Right to data portability — receive your data in a structured, machine-readable format.
Right to object — object to processing based on legitimate interests.
Right to withdraw consent — withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at support@freelanceos.pro. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data correctly.

8. Cookies

Our website uses only essential cookies required for basic site functionality. We do not use tracking cookies, advertising cookies, or third-party analytics cookies that require consent. If this changes in the future, we will update this policy and add a consent mechanism.

9. Data Security

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or disclosure. Payment data is always processed by PCI-compliant third-party processors and is never stored on our servers.

10. International Transfers

Our third-party service providers (Payhip, Stripe, PayPal) may process data outside the EEA. These providers maintain appropriate safeguards (such as Standard Contractual Clauses) to ensure your data is protected to EU standards.

11. Children's Privacy

Our products are intended for adult freelancers and business professionals. We do not knowingly collect personal data from anyone under the age of 18. If you believe a minor has submitted personal data to us, please contact us and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this page periodically. Continued use of our website after changes constitutes acceptance of the updated policy.

13. Contact

For any privacy-related questions or to exercise your data rights, please contact us:

Email: support@freelanceos.pro
Website: freelanceos.pro

We aim to respond to all privacy inquiries within 5 business days.

This Privacy Policy is designed to be clear, honest, and fully compliant with GDPR. If you have any questions about how we handle your data, please don't hesitate to reach out before purchasing.