Privacy Policy

1. Who We Are

Frely OS is a digital product business selling educational resources for freelancers. Our website is freelanceos.pro and you can contact us at support@freelanceos.pro.

2. What Data We Collect

We collect the minimum data necessary to operate our business and deliver products to you.

Data you provide directly: name and email address at checkout, payment handled by Stripe, and support correspondence.

Data collected automatically: basic anonymised analytics and server logs retained for security purposes only.

3. How We Use Your Data

To process and fulfil your order, provide customer support, send product updates when relevant, and comply with legal obligations.

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing (GDPR)

Contract performance, legitimate interests, legal obligation, and consent for optional marketing communications.

5. Third-Party Services

Stripe processes payments securely. Google Tag Manager and Google Analytics 4 collect anonymised analytics only after consent. Google Fonts may log your IP address.

6. Data Retention

Order and transaction records are retained for 7 years. Support emails are retained for up to 2 years. Marketing opt-ins are retained until you unsubscribe or request deletion.

7. Your Rights Under GDPR

If you are in the EU/EEA, you have rights of access, rectification, erasure, restriction, portability, and objection. Email support@freelanceos.pro to exercise these rights; we will respond within 30 days.

8. Cookies and Analytics

Our website uses GTM and GA4 for anonymised analytics. No analytics data is collected without your explicit consent. You can withdraw consent by clearing the cookieConsent key in local storage.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the website after changes constitutes acceptance of the updated policy.

10. Contact

For privacy-related questions, contact support@freelanceos.pro.